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Phone Set Up
- I recently changed my device and now I am facing network connectivity issues. What should I do?
- Can I change my device after activating my line?
- Wi-Fi Calling
- Voicemail
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Device Compatibility
- If I get a new phone and want to put my new physical SIM in it, will it start working automatically, or do I need to change any settings in the app?
- How do I configure my APN on my iPhone?
- What happens if I enter incorrect APN settings on my device?
- How do I know which iOS my device is running on?
- What is APN and why do I need it?
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Features and Configurations
- Will my data usage be affected by the changes in cellular data network settings?
- What are the additional data mode options for connecting to the 5G network?
- Do I need to pay extra to access 5G network?
- Why does my device prefer 5G over Wi-Fi when ‘Allow more data on 5G’ is enabled?
- Will enabling ‘allow more data on 5G’ drain my device’s battery faster?
- eSIM Configuration
Plans and Usage
- I want to change my SIM type. What is the process?
- Can I change the email address used for one-time password verification?
- I Did Not Receive the one-time password Email, What Should I Do Now?
- Can I make calls if I request to suspend my line?
- What happens if one of my lines or I disconnect from your service?
Billing Information
Technical Support
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