If you’re experiencing delays in your activation process, here are some questions to check if everything is in order before reaching out to us:
- Have you received a notification confirming the activation of your plan?
- Have you received and inserted your physical SIM?
- If you purchased an eSIM, did you receive the QR code to activate the eSIM?
- Has your phone passed the compatibility check successfully?
- Are you in the process of porting your number, or have you not started this yet?
If you still require assistance, please don’t hesitate to contact us.
