I am buying a new phone, do I need a new eSIM?

If you have an active eSIM on your current phone and you want to switch to a new phone, you’ll need to set up a new eSIM for the new phone. Once you’ve installed the eSIM, it becomes associated with the specific phone, and each phone requires its own unique eSIM configuration. To get a new eSIM, you’ll need to contact us and request one.