What happens if one of my lines or I disconnect from your service?

If you decide to disconnect your line, you can appoint one of the other line holders to take over as the new account holder. Once you leave, they’ll become responsible for managing the account, including all other lines.

If any lines are disconnected, their services will stop. Within the first 30 days, they have the option to reconnect or transfer their number to another carrier. After 30 days, the number will be released, and reconnection won’t be possible.

If the account holder disconnects their line without appointing a new account holder, or if the disconnection happens due to overdue payment, all lines in the account will be disconnected.