Plans and Usage
- I want to change my SIM type. What is the process?
- Can I change the email address used for one-time password verification?
- I Did Not Receive the one-time password Email, What Should I Do Now?
- Can I make calls if I request to suspend my line?
- What happens if one of my lines or I disconnect from your service?
- How do I track my data usage?
- Why am I not receiving any email updates?
- What is the process for reactivation after porting out my number?
- What should I do if I want to disconnect my line?
- Is there a fee for reactivation?
- My line was disconnected, how do I get it working again?
- My line was suspended, can I re-activate it using my old physical SIM?
- Will I be charged if I leave the service in the middle of the month?
- Can I choose a different plan for each line on my account?
- Does my plan roll over?
- Is hotspot functionality included with the services?
- How long is my plan valid for?
- Does my remaining talk, text and data roll over to the next month?
- Can I share the talk, text and data from my plan with other lines in my account?
- Is there an activation fee?
- How many lines can I add to my account?
- What if I hit my monthly data limit?
- Can I change my plan in the middle of my bill cycle? And when will my new plan be active?
- What features are included in my service?
- What are the plans offered?
- Will I run out of talk, text, or data in the middle of the bill cycle?