After completing the activation steps, you’ll receive a confirmation guiding you to set up your eSIM or insert your physical SIM into your phone. Once your phone is successfully set up with the new physical SIM or eSIM, keep an eye out for network bars on your phone. These bars indicate that your services are active and ready to use.
Feel free to test your services by making a call, sending a text, or browsing the internet. If you’re porting your number from another carrier, you’ll know the process is complete when your old physical SIM or eSIM stops working.
Should you encounter any issues with your services after activation, follow these troubleshooting steps:
Ensure readiness by toggling airplane mode on and off to reconnect to the nearest cellular towers.
Try restarting your phone by powering it down completely and then turning it back on.
If you require further assistance, please don’t hesitate to contact us.
