If you are experiencing network connectivity issues after changing your device, follow these steps:
1. Restart your device: This can often resolve connectivity problems.
2. Check device compatibility: Ensure that your new device is compatible with our services. Click here to learn more about compatible devices and necessary APN settings.
3. Adjust APN settings: If your device is operating on an older OS version, it may still be compatible after making adjustments to the APN settings. Instructions for adjusting APN settings can be found here.
4. Contact support: If restarting your device and adjusting the APN settings do not resolve the issue, please call us for further assistance.
