My line was suspended, can I re-activate it using my old physical SIM?

If your line was suspended and you attempt to re-activate within 30 days, you can use the same physical SIM and mobile number. However, if the 30-day period has elapsed, you cannot use the same physical SIM or mobile number when re-activating. If your line is suspended, you can still dial 611 to connect directly with customer service for assistance in the reactivation process.