There could be a few reasons why your data isn’t functioning properly:
Network coverage: Confirm whether you’re in an area with strong network coverage. Poor reception areas can sometimes impact data connectivity.
Settings and configuration: Double-check that your mobile data settings are configured correctly on your phone. If you’re traveling, make sure data roaming is enabled if necessary.
Data limit or cap: Check if you’ve reached your data limit. Going over your limit could result in slower speeds or limited data usage.
Phone troubleshooting: Try restarting your phone or testing your physical SIM in another phone to troubleshoot any potential hardware or software issues affecting data connectivity.
Billing or account status: Ensure that your account is up to date and in good standing. Unpaid bills or account issues may cause service interruptions.
Please contact us if the above steps do not resolve your issue.